Virtual office | Domiciliation | Mail and package handling

Get a physical address without the overhead costs of leasing a physical space

Receive letters, packages or hand delivered documentation using LXoffice virtual office as your business/tax address.

We are receiving many customers with bad experiences with other service providers, so we recommend that you pay special attention to:

the service provider rent physical offices on a large scale or only virtual services (very important,  because this last kind of service provider easily disappear)?
can you park the car for free in the building's garage when you pick up the mail or use the meeting room?
facilities are near a subway station (to Telheiras station is a 3 min walk)?

are you informed on the same day by email, of the incoming mail including an image of the outside of the envelopes?
can you receive registered letters and mail that require reception signature?
can you receive packages?
do you have a mail forwarding service to everywhere?
do you have a postal mail scanning service, to your email address?
if you want a meeting room, can you check the availability of rooms and book online (without having the trouble of phone calls)?
With LXoffice the answer is YES to all these questions.

Services included: commercial address + domiciliation (tax address) + mail reception service + email information whenever you receive mail, including an image of the outside of the envelope/parcel + free use of garage to collect mail.

Provision of services for one person, company, association or trademark

Contract duration

(months)

Total amount Equivalent monthly value

3

€ 60  € 20

6

€ 120

€ 102

€ 20

€ 17

15% off

12

€ 240

€ 168

€ 20

€ 14

30% off

Package "Virtual Office + Meeting Room": commercial address + domiciliation (tax address) + mail reception service + email information whenever you receive mail, including an image of the outside of the envelope/parcel + free use of garage to collect mail PLUS hours of meeting room + one parking space during meetings.

Provision of services for one person, company, association or trademark

Contract duration

(months)

Meeting room included Total amount Equivalent monthly value

3

3 h € 84  € 28

6

6 h

€ 168

€ 150

€ 28

€ 25

11% off

12

12 h

€ 336

€ 264

€ 28

€ 22

21% off

Additional meeting room hours: € 8/h

  • VAT (23% rate) will be added to all prices;
  • in the case of a company/association, in the same Subscription Request, you can add the names of corporate bodies or trademarks (in the letters, sometimes only your personal name appear and can be returned if you joined only the name of the company): €6 monthly increase for each name in addition to the name of the company/association (for example equivalent monthly value to receive mail on behalf of the company and one manager € 14 + € 6 = € 20); not applicable to different companies, that must be submited in separate Subscription Requests;
  • in the case of a person, you can add in the same Subscription Request the name of trademarks used: €6 monthly increase for each name in addition to your name (for example: monthly equivalent value to receive mail on behalf of the entrepreneur and one trademark: € 14 + € 6 = € 20); not applicable to different persons who must be submited in separate Subscription Requests;
  • full payment is due at the beginning the subscription (the monthly value is indicated for information purposes only);
  • included the reception of letters/envelopes/bags with dimensions up to 320x240x20 mm; if you wish to receive postal items of a larger size, you must also subscribe to the Current Account service;
  • the minimum book duration of the meeting room is one hour; unused hours are non-refundable.

Optional services

To take advantage of these services, simply select "Business/tax address + mail reception service + email information whenever you receive mail, including an image of the outside of the envelope/parcel + free use of garage to collect mail" and "deposit in the Current Account", in which the expenses are charged. The balance at the end of a contract is transferred to the next contract, provided that the new contract begins before the end of the previous contract.

- Mail forwarding

 - Mail elimination request

- Scanning mail and send to your email in pdf format

Price per letter (plus VAT 23%):

  • 1 or 2 pages: € 2.50;
  • for each additional page: € 0.50.

- Packages reception

Price per package (plus VAT 23%):

  • dimensions up to 300x300x400 mm: € 1.50;
  • dimensions up to 800x800x800 mm and 10 kg of weight: € 3.00;
  • weight up to 25 kg: € 4.00.

FAQ

I intend to incorporate a company and domicile it in your facilities. How do I proceed, since I still do not know if the name I want for the company is accepted?

Apply to the service by submitting the Subscription Request form.

In the "Full name of the company/trademark/person(s) that will use the service (cannot be changed during the term of contract)" field, type "Company to be incorporated".

After submitting the Subscription Request, you will receive an email with the address to be used in the incorporation of the company.

When the company is incorporated, send us an email with its name and tax number. We will then send the invoice-receipt.

What are your membership options?

You can sign up for virtual office membership with a tenure of 3-months, 6-months or 12-months. Virtual office memberships are 100% pre-paid based on the commitment plan chosen.

What documents will you need?

You do not need to send us any documentation. If the use of the service raises doubts, additional information will be requested.

Can I use LXoffice’s address for statutory and regulatory registration?

Yes, businesses and self-employed individuals can use Virtual Office address as registered address for official communication or government formalities.

However, the sole responsibility of obtaining the registrations rests with you, and LXoffice shall not be liable in the case of rejection from the authorities.

How does the sign up process work?

It is simple and entirely online, just fill the form:

- click here to apply and pay by bank transfer

- click here to apply and pay with credit/debit card

Can I choose the building in which I want to receive the mail?

The service is provided only at R. Hermano Neves 18.

What is the format of the address that will be assigned to me?

R. Hermano Neves 18, EXX, 1600-477 Lisboa (XX represents a number that will be assigned).

Is the service available to a collective legal entity (company, association, etc.) and individuals?

Yes.

How long the mail is kept for me to pick it up?

You’ll be notified every time we receive mail for you, and we’d need you to come in to pick it up (or request for sending it to you/discard it) within 60 days of notification.

Two months after receiving mail or from the moment the total thickness of the juxtaposed letters exceeds 20 mm, the file capacity is considered to be exceeded. You will receive an email informing you, so that you can collect it or request sending it to you. Seven days after this email, the weekly charge of € 3 + VAT will be due, until you adopt one of the referred procedures. These amounts are debited to your current account. A current account with a negative balance may limit the continuity of service provision.

Mail is kept on file during the provision of the service. If there is no timely renewal of the provision of the service, all mail is returned to the sender the day after his terminus, for lack of contractual authorization that allows it to remain on the premises.

Can I cancel my virtual office membership?

We hope you don’t leave us but if you do decide to cancel your membership, you must share a copy of your business deregistration or proof of change in business address. Please note the virtual office memberships are non-refundable.

Any issue or help needed?

Let us know at [email protected]

Subscription Request