Telephone answering

Exclusive Lisbon number with custom answering service

The telephone answering is personalized, in your name or on behalf of your company / association / brand, and is carried out in Portuguese and English.
‌The service is carried out according to the script you provide and the information collected is sent to you by email.
‌The service is provided on working days, between 9 am and 1 pm and from 2 pm to 6 pm (local hour).
‌After approval of your Membership Application, the service will be provided for 6 or 12 months or until the available balance is exhausted (whichever comes first).
‌After each telephone service, we sent an email with the information collected and indication of the balance of your current account and the date on which the service ends, if the balance is not previously exhausted.

Prices

12 months contract

20Monthly equivalent amount

Total: € 240 + VAT

6 months contract

25Monthly equivalent amount

Total: € 150 + VAT

- The service is provided in the form of prepayment, constituting a current account, with the amount paid in full converted into telephone calls.
‌- Example: when subscribing to the service for 12 months, the price is € 240 + VAT = € 295.20, but this value already includes, without additional cost, 160 calls answered (for monthly number of contacts less than 100 - unit cost € 1.50). the payment of the total amount is made at the beginning of the subscription to the service (monthly amount indicated for information);
‌- The cost of each telephone answering service is charged to your account (example: joining the service for 12 months - € 156 - enables 156 telephone calls to be answered, at no additional cost, if there was no membership to optional services).
‌ - The price includes the provision of the service and the use of an exclusive telephone number, so at the end, there is no place for the refund of any balance existing in your current account.
‌ - VAT is added to the indicated values ​​(23%).



Price of each telephone service (assumes service with an average duration not exceeding 4 minutes)

Monthly number of contacts Cost of each answered phone call
less than 100 € 1.5
 from 100 to 200 € 1.0
more than 200
contact us


Optional service

‌Outside the telephone call hours (Monday to Friday, except public holidays, 9am-1pm and 2pm-6pm) calls may follow the hearing of a recorded message on behalf of your company/brand, thanking the contact and informing the service hours. This service is optional, its cost is debited to the current account balance and, in the case of renewal of the contract, this service remains active at no additional cost.
‌This service is optional, its cost is debited to the current account balance and, in the case of renewal of the contract, this service remains active at no additional cost. The one-time cost per recording is:
‌- message in Portuguese: 30 € + VAT;
‌- messages in Portuguese and English (total): 60 € + VAT.
‌Examples of messages outside of office hours:
‌- "We appreciate you contacting us. Our opening hours are Monday to Friday, from 9 to 13 and from 14 to 18 hours. Please call me again at this time and we will be happy to serve you. Thank you!"
‌- "Welcome to (company/brand). Our opening hours are Monday to Friday, from 9 to 13 and from 14 to 18 hours. Please call me again at this time and we will be happy to serve you. Thank you!"



Subscribe the service

Subscribe the service and pay by bank transfer
Subscribe the service and pay with credit/debit card